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Refund Policy

When and how you can get a refund for ProducerTagAI one-time credit packs, including the 7-day unused-credit window and how to contact support.

Last updated: 2026-11-06

Refund Policy

Credit packs are one-time purchases. If you have not used any credits from a pack, you can request a full refund within 7 days of purchase by contacting us via the Contact page with your order email. Once any credits from a pack have been used, that purchase is non-refundable. Credits never expire. Free generations are provided for personal, non-commercial use only.

How to request a refund

Use the Contact page with:

  1. The Google account email used at checkout
  2. Order or payment ID
  3. Reason for the request

What is not refundable

  • Any credit pack where at least one credit has been used
  • Free daily MP3 generations (no charge)
  • Purchases older than 7 days, except where required by law

Chargebacks

Please contact us before filing a chargeback so we can help resolve the issue.